We work with UPS and FedEx to ship your Emma products straight from our warehouse to your front door. Free returns are guaranteed if you must return your purchase for any reason, and our customer service will take care of everything.

For customers purchasing a mattress to be delivered in the state of California, you can reach out to our Customer Service team at support@emma-mattress.com to arrange for the collection of your old mattress.

Every mattress comes with a 10–year guaranteed warranty. Free returns are guaranteed if you must return your mattress after the 365 night trial for manufacture defect issues. Our customer service will take care of everything. Our team is reachable through support@emma-mattress.com and we’ve got you covered.

Yes! All of our memory foam mattresses are compatible with adjustable bases. Shop our Emma x Ergomotion Powerbases here.

We’re on the medium-firm range, meaning our mattresses have the right amount of support to distribute pressure evenly across the mattress. Our mattresses also have a softer top layer foam to adapt to movement and sleeping positions to comfortably hug your body as you sleep through the night.